Wednesday, April 20, 2011

Bounce Back

Great successful sales people, like new tennis balls, always bounce back. The harder you fall the higher you bounce back! If you want a tennis ball to go faster, hit it harder!

The only thing that will keep you from successfully recovering from a fall is not getting back up. Bouncing back and bouncing back robustly is a terrific and exhilarating experience. When you aggressively attack your objectives you are going to occasionally, and perhaps frequently, fall. Go into the fight knowing that you are going to experience some temporary failures. They are a part of the growth process and should be viewed as opportunities to learn and grow.

When you do experience the inevitable falling-down episodes, take a few moments to calculate just how far and fast you are going to bounce back. Be strategic in your calculated move upward so you can take every advantage of the experience. Make the fall count. Falling down is going to happen, as it does to ever successful person, and everyone around you is watching to see how you are going to respond. You have only two choices; stay down or bounce back!


Tuesday, April 12, 2011

What do I get for my Money?

What do clients get for their money? This is a great question that you should objectively ask yourself and really consider the ramifications of the complete answer.

Clients do not buy just products or services when they make a buying decision. Client's buy the entire package especially the working results of every employee. Simply put; the money that client's invest in your offerings serve as the primary revenue stream that makes your company viable on the financial statements. Therefore it is critically important that everyone understand that the client's are in reality paying their salary and incentives. The money you get in your paycheck is indirectly the money client's paid to the accounting office!

Therefore a good employee, preforming well (at or above expectations) is a benefit to every employee in the organization and by doing so they are making the client's money worth the investment. Conversely a bad employee, performing badly (below expectations) is costing not only the client but also costing the good employees. There is no escaping this fact. Clients pay for good performance as well as bad performance.

Make sure you are a productive member and that your efforts are making the client's money go as far as it possibly can within your organization.