This is a picture of vultures hanging out in a graveyard. Now we all know how vultures feed themselves, so they are wasting their time here because they are, of course, late. These guys represent: opportunity lost, simply because of missing a manageable timing issue.
Once while listening to a national TV talk show host, I caught the tail-end of a discussion about someone trying to determine why they were always late. No mater how hard they tried, seems that they were rarely, if ever, on time to anything. The importance of the meeting did not seem to matter either. They were just as late to high value meetings as they were to low value meetings. The host listened for several minutes as this individual shared the many justifiable reasons they were late to everything! After a few seconds the host asked: "Why do you think your time is so much more valuable that anyone else's?" The individual was highly offended and proclaimed that they did not feel, at all, that their time was more valuable, they simply had so much to deal with that they found it almost impossible to be on time. The host countered and said: "Of course you think that your time is more valuable that anyone else's, otherwise you would not waste the other persons time by being constantly late."
When you are on time, you demonstrate your commitment to the value of the opportunity. Being on time is almost always a matter of proper preparation. Whatever the planned opportunity, make certain that you have factored in enough time to get ready with everything you need to make the most of the meeting, but that you also factor in enough travel time (walking down the office or driving across town) to arrive early. Get to the meeting, ready and early, it matters!
Friday, December 21, 2012
Tuesday, December 11, 2012
Have & Get
One day a man was driving his new pickup truck down a rather busy city street when he realized that the front right tire was going flat. Much to his disappointment he pulled the truck over to the side of the road and began the process of taking the flat tire off and replacing it with the spare tire. After jacking the truck up he removed the lug nuts and carefully placed them in the small decorative tire cover he had to remove to get to the lug nuts. He then placed the tire cover that was holding the lug nuts on the curb. As he was taking the tire off he accidentally hit the lug nuts and watched helplessly as they all fell into the storm drain! A passer by saw the predicament the owner of the truck was in and after a few minutes suggested that the truck owner remove one lug nut from each of the three tires still on the truck and use those to hold the spare tire on until he could get to a place where he could replace the lost lug nuts. He could use the the resources that he had and get the job done without HAVING to get other resources.
GET:
The West Texas country is beautiful. The land is filled with low profile, hardy trees that can withstand the winds that whip across the landscape, cactus and a very rocky soil. There are thousands of rocks, large and small. The ranches are huge and the Texans are "Can-Do" Texans. One of my Texas rancher friends was inspired to smooth out a section of a very rocky road on his ranch. He spent a month working the section of this road with a tractor and whatever other equipment he had at his disposal. After about a month he told his ranch foreman that the road was even rockier than when he started and was more difficult to drive on. His ranch foreman agreed and said: "If you keep fixing it with what you have, pretty soon you will not be able to drive down it at all." The foreman knew that in order to get the road smooth the rancher would need to GET soil and fill in between the rocks. It mattered not, how much he worked the rocky terrain, unless he GOT additional soil, he was not going to have a smooth road.
When you have to get something done, evaluate your situation and determine if you HAVE what you need or do you need to GET something to ensure that the outcome will meet expectations. There will be instances when you get involved and do not realize, until well underway, that you either do or do not have what is required. If you HAVE what you need, keep the fires burning. If you do not have what you need GET it.
The West Texas country is beautiful. The land is filled with low profile, hardy trees that can withstand the winds that whip across the landscape, cactus and a very rocky soil. There are thousands of rocks, large and small. The ranches are huge and the Texans are "Can-Do" Texans. One of my Texas rancher friends was inspired to smooth out a section of a very rocky road on his ranch. He spent a month working the section of this road with a tractor and whatever other equipment he had at his disposal. After about a month he told his ranch foreman that the road was even rockier than when he started and was more difficult to drive on. His ranch foreman agreed and said: "If you keep fixing it with what you have, pretty soon you will not be able to drive down it at all." The foreman knew that in order to get the road smooth the rancher would need to GET soil and fill in between the rocks. It mattered not, how much he worked the rocky terrain, unless he GOT additional soil, he was not going to have a smooth road.When you have to get something done, evaluate your situation and determine if you HAVE what you need or do you need to GET something to ensure that the outcome will meet expectations. There will be instances when you get involved and do not realize, until well underway, that you either do or do not have what is required. If you HAVE what you need, keep the fires burning. If you do not have what you need GET it.
Monday, December 3, 2012
Start by Stopping
There should always be two list. One is the list of things you are going to start or continue doing. The other list is the number of things that you are going to stop doing.
In our business and professional life we can easily become so enthralled with our inherited or created duties that we fail to consider if the time committed to performing those duties well, is really getting us anywhere. Going through the routine is just that, routine and routine does not help anyone distinguish their performance from others. Making constant evaluations of the things that you commit valuable time to is not only a good idea it is critical to your success.
The reality is that many people and companies repeatedly do things because they always have and because they can and not because they should. When we start placing a greater value on doing or continuing to do the things that we know contribute to our progress, we are making decisions that we know are going to pay-off. When we stop doing those things that amount to not much more than distractions, we free-up valuable time that we should now devote to those things that are on the "keep or start doing list".
The trap of filling your time with activities of very little value is an easy one to get caught in. Since we seem to be busy we feel we are doing our job and while we are doing a job as we currently value it, it is not our job. Any job has the potential of filling the time allowed and if we are at work at least eight hours a day and we justify our existence by doing things that are of little value, then sooner or later someone is going to notice. Then what? Our job is a job that contributes to the success of the team by engaging in those activities that we know are going to make a positive contribution because we know they are on the "doing list."
NOTE:
The facts support that one of the healthiest things a person can do is to stop smoking. (Additionally if you stop you are going to save a considerable amount of money. The guy in front of me in line the other day at the convenience store bought a package of cigarettes and he paid $6.50 for one pack!!!) When you stop smoking your body immediately will start getting better.
Thursday, November 29, 2012
Leverage
My Dad was a full-time pipe fitter and part-time everything else. He taught me many things about how to build and repair things. One of the things that my Father was particularly good at was carpentry. He could build almost anything with wood and I always loved to watch him use the circular saw because he was precise with it and even though it was violently loud, the smell of the fresh cut wood was wonderful. One of his favorite stories he used to tell me, ad nauseam, was about one of his fellow carpentry workers who while using a hammer would grasp the hammer in the middle of the handle. The foreman would constantly correct him by explaining that the best use of the tool was to grasp it at the bottom of the handle, thereby utilizing the leverage created and making the hammer much more effective. By using the hammer in this correct manner it would require far less effort to drive a nail into the wood and that would result in a more productive worker. The worker did not heed the advice so the foreman arrived early one day and cut the handle of the hammer in half, then handed it to the worker to use without the benefit of the leverage he should have taken advantage of.
Leverage can come in many forms: professional relationships, experience, knowledge, support, inquisitiveness, friends, research, failures and success to name a few. This valuable resource of leverage is readily available and yet we often do not take time to consider the numerous leverages that will help to serve our current and future needs.
Here are two examples of what using our leverage might look like:
One of the first leveraging questions we should ask when considering pursuing a new path is; "Who else is or has done this thing we are considering and what were the outcomes?" By simply leveraging our inquisitiveness and asking theses types of questions, we can better equip ourselves to make a calculated decision. When we do ask these leverage questions we may conclude from the answers, that this is the best course of action or it is not. We may come to the conclusion that the person we are asking did not do what was required, based on our current level of knowledge, in order to achieve the outcome we desire. Either way we have used our leverage to help us make a decision that we have a foundation to support.
We all have professional relationships that constitute a vast amount of collective knowledge. People really do what to help and the most effective method to engage others in your evaluation process is to simply ask. The leveraged conversation might start like this; "I have a great deal of respect for you and what you have accomplished and I need your help. May I ask your opinion of something that I am considering?"
Before you take the next step, consider leveraging your resources. Never take advantage but always leverage.
Leverage can come in many forms: professional relationships, experience, knowledge, support, inquisitiveness, friends, research, failures and success to name a few. This valuable resource of leverage is readily available and yet we often do not take time to consider the numerous leverages that will help to serve our current and future needs.
Here are two examples of what using our leverage might look like:
One of the first leveraging questions we should ask when considering pursuing a new path is; "Who else is or has done this thing we are considering and what were the outcomes?" By simply leveraging our inquisitiveness and asking theses types of questions, we can better equip ourselves to make a calculated decision. When we do ask these leverage questions we may conclude from the answers, that this is the best course of action or it is not. We may come to the conclusion that the person we are asking did not do what was required, based on our current level of knowledge, in order to achieve the outcome we desire. Either way we have used our leverage to help us make a decision that we have a foundation to support.
We all have professional relationships that constitute a vast amount of collective knowledge. People really do what to help and the most effective method to engage others in your evaluation process is to simply ask. The leveraged conversation might start like this; "I have a great deal of respect for you and what you have accomplished and I need your help. May I ask your opinion of something that I am considering?"
Before you take the next step, consider leveraging your resources. Never take advantage but always leverage.
Monday, November 19, 2012
To Be or Not To Be
"To be or not to be, that is the question." William Shakespeare wrote this very famous line in his well known play, Hamlet. Hamlet was questioning whether to live or to die. In this soliloquy he is wondering if it is nobler to bear his grief or to take action.We are faced with questions, big and small, daily regarding our chosen path. Our current professional station in life is more often than not the sum of our decisions. Our decisions lead to actions or inaction and those choices lead to a result that we either initiated or accepted. We are successful because we decided to be successful or by default, we are not successful because we decided not to be. We either did something at sufficient levels when given the opportunity or we simply did not. To be really good at anything requires a commitment to stay the course that has been strategically set and continue making incremental progress.
Many times we hear of circumstances, beyond control that caused a less than desirable outcome and thus the people involved could not have succeeded no matter which course they chose to take. These circumstances often take the form of excuses rather than actual circumstances beyond control. Lt. Colonel Harold Moore, the famed character in the movie: We Were Soldiers and US Army officer in command during the first big battle of the Vietnam War was quoted as saying; "Three strikes and you are not out. There is always something else you can do." His decisions lead to putting soldiers in harms-way and he was simply not willing to give up no matter how overwhelming the odds.
If we are going to be great and separate ourselves from the competition, we must decide; To Be! Otherwise the result is: Not to be!
Friday, November 16, 2012
What or Who
People get confused.People that work hard, accomplish objectives, contribute to the team's growth and make considerable professional growth regarding individual performance, should be considered for positions of greater responsibility. The problem is, that sometimes they are considered and then selected to move up the organizational ladder only to experience a metamorphosis almost overnight. Dr Jekyll meet Mr. Hyde.
One day they are great team-players and exceptional producers, the next day they are unreasonable, harsh, abrasive, rude and offensive monsters now in a position of greater authority. They become reckless and tyrannical. They turn into a "hammer" and in this new existence everything looks like a nail! Once the promotion sets-in, they begin to believe they are now defined by WHAT they are and totally forgot WHO they are. Their character suddenly took a nose dive into the abyss of; "I'm in over my head and I fully plan to blame everyone but me if things don't go well; I am no longer Mr. Nice Guy."
Instead of relying on their successes that put them in the spotlight of consideration for greater things, they begin to think they have reached a position that somehow separates them from the very people that helped to make them successful in the first place. They get so enamored with a new title on the door of their new office (literal or figurative office) that they forget that it was outside that new office where they fought the battles and won. They were not fighting alone but now that they have the title, they rush to separate themselves by modifying their demeanor and behavior for the worse. Relationships that were recently highly valued are now compromised to justify the "new-authority" and make their mark. They are surely enough making a mark, but it is often the kind that leaves permanent scars.
This is so very wrong. People that become dazed by the bright lights of assigned greater authority are living a lie. Confusion sets in and the outcomes of their actions become tragically uncertain.
The transformation from one level of authority to a higher level should be rather uneventful and should absolutely not change anyone from WHO they are into WHAT they are. People that are promoted are not suddenly more important than everyone else, they simply have a different assignment. Leadership is a privilege and should be treasured as such. All leaders are only only as good as the people they surround themselves with. Treat your employees right and they will treat your customers right and you win along with everyone else. If you are fortunate enough to be promoted, don't forget how you got there and the many people that helped to make it possible. After all it is WHO you are that they treasure most, not WHAT you are.
Tuesday, November 13, 2012
The Next Tree
One of my friends is a a graduate of West Point and a Captain in the US Army. He had a desire to attend Army Ranger School and was accepted. The course is sixty one days (make that sixty one of the toughest days of your life). On the first day of Ranger School there were over three hundred fellow class members. On the last day there were just over seventy. The Ranger school is said to be the most physically and mentally demanding leadership schools anywhere. The graduates of this school are some of the most determined, tough and dedicated members in the armed services.
While talking about his Ranger school experience my friend was sharing the extremely challenging feats they were faced with on a constant basis. The pressure of surviving and moving ahead never let up. The trial was so difficult that his progressive thinking slowly went from getting through the course, to making it another week, to making it another hour, to making it another few minutes to just making it to the next tree which was only fifty yards away. He graduated with the seventy or so others and said he was much better for the experience. Because of this accomplishment he felt he was better prepared to lead. Because of the victory he experienced by reaching the next tree, he is now one of the select few Army Rangers!
In business we often think in terms of years or months down the road and while future thinking is indeed critical it can cause us to miss the next tree. The challenges we face are simply not great enough to make us think with a greater sense of urgency, so we miss the small accomplishments that serve as a vital piece of the big stuff. While operating with this visionary focus is important it is not what is going to get us to the next tree. To get to the next tree we must do something every day and appreciate that those small victories will all add up to the larger gain. Taking one calculated step at a time, especially when it benefits the team, is not only critical to the mission, it is something we can look back on at the end of the day and know we got something worthwhile done. The future can be so far in front that it is not clear where we should head, but the next tree is more often than not, clearly within our field of vision. Move to the next tree, take a breath and move to the next tree...
While talking about his Ranger school experience my friend was sharing the extremely challenging feats they were faced with on a constant basis. The pressure of surviving and moving ahead never let up. The trial was so difficult that his progressive thinking slowly went from getting through the course, to making it another week, to making it another hour, to making it another few minutes to just making it to the next tree which was only fifty yards away. He graduated with the seventy or so others and said he was much better for the experience. Because of this accomplishment he felt he was better prepared to lead. Because of the victory he experienced by reaching the next tree, he is now one of the select few Army Rangers!
In business we often think in terms of years or months down the road and while future thinking is indeed critical it can cause us to miss the next tree. The challenges we face are simply not great enough to make us think with a greater sense of urgency, so we miss the small accomplishments that serve as a vital piece of the big stuff. While operating with this visionary focus is important it is not what is going to get us to the next tree. To get to the next tree we must do something every day and appreciate that those small victories will all add up to the larger gain. Taking one calculated step at a time, especially when it benefits the team, is not only critical to the mission, it is something we can look back on at the end of the day and know we got something worthwhile done. The future can be so far in front that it is not clear where we should head, but the next tree is more often than not, clearly within our field of vision. Move to the next tree, take a breath and move to the next tree...
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