Successful football teams
do two basic things better than their opponents: blocking and tackling. The ability
to block and tackle, are skills that football players continually practice
and prepare for. Blocking and tackling are skills that are most effective when
they employ several critical factors; timing, strength, speed, knowledge, desire and of course being face-to-face. To block or to tackle you have to be
close, very close. Before they block or tackle in a game, they spend lots of time learning proven methods and practicing.
I vividly and terrifyingly
remember when, as a young boy, my Mother would be addressing my bad behavior
face-to-face. When I would look away she would always say; "Look at me
when I am talking to you." She had a point.
Looking at someone when we
are talking to or listening to them, speaks volumes about our commitment to building a
trusting and mutually beneficial relationship. Trusting and mutually beneficial
relationships do not always mean an equal outcome relationship. Trusting and mutually
beneficial relationships mean we are truly invested in doing what is best for
our clients, even when it may not immediately be of benefit to us. Over time, benefits will balance.
Selling effectively and successfully comes
down to one main goal, building trusting relationships. This is challenging at
first, because the target usually does not know us or know of us, resulting in
us being more of a distraction than a worthy opportunity. The fastest means to a
desired outcome is in personal visits that occur, over and over.
Over time, once your value
is established and your client's trust you, you may be able to
achieve desired results from afar. Yep, I have done business with people without
ever meeting them in person, but the relationship was not nearly as productive
or fulfilling as the trusted relationships with people that I made frequent in-person contact
with. Nothing is better than making calls in person. You should never do from
afar, that which you can do up close. Make the time to make the calls. Studies have shown that you lose as much as 10% of your hard earned influence for every 30-days you fail to make contact!
Making close-up calls that
you are prepared to make will have a significant positive impact. Making close-up calls that you
are not ready to make, because you are not prepared, will have a significant damaging impact and probably get you blocked from
making measurable progress. If you want to block and tackle well, you are going to have to get close, very close. Because, you can't tackle the important issues without blocking out the show-stopping challenges.
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