The Blip that needs "splainin"

North Korean Soldiers in "Camouflage" Huh?

Recently a major American auto manufacturer introduced, with great fanfare, a new iconic model that was intended to reestablish their brand. Their brand was started in 1917. After years of declining sales and a brand that suffered a muddled and eroding reputation the car company was ready to roll off the assembly line "The Car" that was going to change everything. Years and millions of research & and development and design dollars had been committed to this game-changer. The investment in terms of human hours and emotional commitment was enormous. The processes were in place the scheduling had been nailed down. Millions of dollars had been spent advertising the new car. Orders for the car had been placed and buyers were waiting for delivery.  Now all that the company had to do was deliver on the promises.

Unfortunately someone forgot to thoroughly check one of the most important parts of the plan.  The place where these cars were going to be assembled had, without any indication, failed to fully commit to the high quality demanded and expected and therefore did not deliver. The cars were coming off the assembly lines plagued with numerous manufacturing and assembly defects. Car after car rolled out of the plant and virtually none of them met the high standards that this luxury brand spent years building. The results were disastrous.

How many times are we faced with something really significant and throughout the process we are counting on others to come through so we assume and simply do not check on their commitment or abilities to ensure a successful outcome. Then when things start to go wrong we do not know which way to go or who we can help to change in order to turn things around. A discovery is made that since the people at fault did not take ownership and deliver, the break down in the process is revealed and it comes to light that the disaster is simply beyond belief. And more often than not, entirely preventable. Someone or a group of people were so myopic or complacent that no one saw the train or heard the warning whistle. The collision happened and people everywhere were now committing their valuable time to damage control. Looking at the end results, the mistakes were clearly evident. The question becomes: "How did so many big mistakes get by so many bright people and create an extremely costly comedy of errors." Answer the question, make the necessary changes and get on with correcting.

Maturity

Maturity is a very high price to pay for growing up.

Of course we all mature as a result of age, some more gracefully and more tactfully than others. Aging is one thing, maturing is another. That graceful aging/maturing process can be applied to our business growth. Since we are going to invest more and more time in our success, it makes sense that we would gain mature knowledge through experience, especially the best kind of experience that is gained when we fail. Becoming more tactfully mature means that when we learn, we get on with making the adjustments and don't let the temporary failure stop us. If we are not gaining invaluable experience as we "mature" we are wasting our time and the time of everyone around us. When we mature in our efforts we learn that reasoned persistence is a primary key and that temporary setbacks are just that, temporary. In this regard, the price paid for tactfully maturing is a great investment.

The price paid for maturing becomes destructively high when the maturity begins to constrict our desire to dream and think big. Less mature individuals, typically younger people often think unrealistically big and when those big unrestricted thoughts are viewed through a clouded mature-lense, they are often labeled as nonsense or a waste of time. Dreaming is not a waste of time. Thinking big is not a waste of time. Kids want to be Astronauts, Doctors, Lawyers or Indian Chiefs because the imaginary piece of paper they are writing their dreams on is blank and has no limits. Because of their lack of maturity, the sheet of imaginary paper will be filled with a very colorful future rife with grandiose lifetime achievements. These immature souls have no limits to their dreams because they are not tainted with the vicissitudes of life that the mature individual is allowing to cloud their view of endless possibilities. You are never too old to think big, think young, think grandiose possibilities, to think figuratively about becoming an Astronaut, Doctor, Lawyer or Indian Chief. Maturity to a point is beneficial, but when you mature to a place where you allow the state of mind to limit your big and creative thinking, it might be time to step back in time and dream. Dream big and don't allow maturity to get in your way.

Patience is a virtue and a problem

Patience is a virtue and it is also a problem. The ability to be patient and view occurrences through a lens that allows time for adequate development, is surely a high-value quality. Gaining a thorough and actionable perspective by moving methodically, both in your efforts and the effort of others, you are involved with, is commendable. Everyone has, at times in their lives, needed and allowed patience.

It was critically important in our developing years to have someone who would be patient as we learned to do something because we were unsuccessful, often time after time. Their patience allowed our failures to be building blocks and resulted in an acquisition of knowledge or skill we needed to be successful.  Most of us learned to ride a bicycle or learned our multiplication tables, not on the first try, but after many attempts and much patience. The patience of an interested person, made all of the difference and served as a virtuous example. They were patient and we learned.

And then there are those times when too much patience stunted the growth. Those times when our efforts were not our best and the instructor failed to tighten-the-screws and expect more from us more quickly. We were allowed to plod along when, if the expectations were set higher and the patience was less a part of the relationship, we might have learned more quickly and more deeply. Nothing is going to make you a better swimmer until you get in the pool to a place where your feet don't reach the bottom. The time for patience has passed and you had better swim or you'll sink. There is a time to cut-the-cord and take the position that too much patience is a problem.

The Problem With Pride

The problem with pride is that pride thinks it is self sufficient. Pride creates a false sense of worth. The prideful mindset loses sight of just how much other people helped contribute to their individual level of success. After reaching a desired level of status, when pride takes over, the individual begins to believe their own delusional self-talk which convinces them that they can do anything all by themselves. This false self-actulazition causes these prideful individuals to become insensitive to the value of others and they are prone to continually criticizing everything that seems to be even the least bit wrong. Their sense of judgement is clouded by their pride and the alienation of human resources becomes an acceptable behavior because they now believe they are much smarter than everyone else. Pride becomes a barrier. Pride becomes a destructive force and the prideful individual will do damage, perhaps irreparable damage, to the very things that they are seeking to improve such as relationships.

Being proud of accomplishments is fine and should be an exhilarating experience. Working toward and achieving a goal along side other like-minded people is one of the most fulfilling experiences in business and life. When we all pull in the same direction amazing things can be accomplished because we have collectively overcome the obstacles and challenges that were in the way of the desired outcome. A degree of caution needs to be a part of every victory because in the light of winning some people become so enamored with the  "limelight" that they are blinded to the other people in the room! Suddenly the only voice they hear is their own. Pride has taken over their sense of judgement and is leading them down the path of believing they are more valuable that they actually are. One of the classic mistakes any leader can make is to believe, mainly because of pride, is that they are the most important piece of the solved puzzle. Puzzles are uniquely pieced together and every piece is individually crafted to serve a vitally important function.

Take pride in your collective and individual successful accomplishments but do not allow pride to take over your judgment process. "Pride serves to serve only pride"; and that is a dangerous and destructive self-inflicted wound. Be proud, not prideful and be smart enough to learn the difference.

Watering Dead Plants

One fine sunny day while I was mowing my lawn I noticed my neighbor watering their lawn and decorative plants with their water hose. Interestingly and to my amazement they began to water, rather liberally, a plant that was dead and was going to remain dead, no matter how much water they dedicated to the dead plant. The plant was dead. Their good intentions were not going to change anything except the wasting of their time and valuable resource, such as the water. They needed to accept the fact that the plant was dead and in order to make a positive impact they needed to pull the dead plant up by the roots, add some new soil and replace it with a living plant. Then they could water and make a lasting and positive impact. 

Business and life is sometimes like my neighbor. In business and in life we can dedicate time and valuable resources to activities that are dead or dying and need to die. Instead of taking a more beneficial approach by accepting the fact that the efforts, no matter how well intentioned, are not going to make a difference. And even if they did, just how much time and effort would we need to dedicate to   see if, in the end, our energies were well allocated. There are appropriate times that we all need to walk away from something and move on. The grass is not greener on the other side, the grass is greener where the grass is growing and gets watered at levels sufficient to give the grass the best opportunity to thrive. Dedicating time, energy and resources to anything that is not going to produce a positive result is bad enough but dedicating time, energy and resources to things that are dead or need to die will bring into question the quality of your judgement. Most often we continue doing these non productive activities because we inherited them or because we always have. Stop and consider if you are too close to the situation to make a reasonable and fair evaluation and if, after doing so, you come to the factual conclusion that you need to zoom out and take a look do so. The far away look may show that the dead activity is a waste of time and resources, you were simply too close to see it. Then you can replant, replace and replenish with the opportunity to produce more positive results.

The Black Eye

One of the most important things to remember about a black eye is that at some time or another we are all going to get them and eventually the visual and/or emotional impact of a black eye is going to go away. Ideally, what ever circumstances and resulting visual or emotional impact resulting from what lead to the black eye and the associated damage, will long be remembered and have a positive impact on our lives and the direction we are headed. Black eyes are a tough way to learn lessons but they are better than not learning at all. The sudden and forceful event that resulted in a black eye is memorably shocking and that is good!

Life has a funny way of getting our attention and through some "black-eye" event remind us and teaches us what we need to learn in order to get better. The "black-eye" moments are those moments that dramatically get our attention and scream for immediate action. We must do something right now because of the damage and perhaps that is true. But what is more important is that we immediately accept that the damage done will highlight something that we should improve on. The changes necessary to prevent these "black-eye" circumstances from reoccurring can be positive steps to learning how to and how not to.

There is no victory in allowing "black-eye" events to change your goals. Move on by accepting the reality that the event did occur, there is visual or emotional damage and proceed toward a change in your life that will result in positive outcomes. The victory is found in your response and how willing you are to accept that a mistake was made, you put yourself in a challenging position and got walloped because of that decision and you are going to change so that you never allow that to happen again.

Being in the wrong place at the wrong time in a racquetball court while playing doubles. 
I do not play doubles any longer. Lesson learned. 

Really?

Really? "Really", is a popular refrain these days regarding a disbelief of a statement or action or absence of action. When someone has the opportunity and the potential to accomplish something and choses not to do so because they are lazy, feel free to look them in the eye and say; "Really?"

The fundamental problem with lack of progress most often resides more in omission than commission. When you are doing something, there is a possibility that you will make mistakes. Feel free. When someone decides, consciously, to not do something, they may feel secure that they are avoiding mistakes, but they are wrong. Once you know what to do you must do it. Make mistakes, lots of them, but reduce the number of times you make the same mistake. Learn by doing.

Lazy I don't get. Taking a break, I get. Taking a day off, I get, Taking your well earned vacation, I get. But lazy I don't get and simply cannot tolerate lazy. The best course of action is to take action. People will follow you if you demonstrate confidence, even if you are headed in the wrong direction.

History is rife with stories of very talented and capable individuals who did absolutely nothing. History is also rife with less talented and less capable individuals who accomplished amazing things by taking action. They weren't lazy, they did not make excuses and they did not accept the status quo.

Fortunately for the successful people in the world, we have lazy people as examples of what not to do. Being lazy is a really bad decision but at least it is a decision. Being lazy is a good example of a bad example. So, if you are going to be a lazy person be a really good lazy person so all of the "doers" in your world can see, by your inactivity, what not to do.

For all of you people that are not lazy, always change the roll.