The Pizza Delivery Guy Disagrees

He drives an old pickup truck that has very little of the front bumper and grill remaining. The rest of the truck's body is tattered at best. His tires really need replacing and he drives, in the VERY HOT summer, with the windows down. Often, when he is waiting on the pizza order to be completed so he can make his deliveries, he sits outside and smokes a cigarette. His clothes are okay but nothing that would make anyone envious. He is not especially noticeable because he's just not.

He is as dependable as the rising of the sun and the setting of the same.

Every weekday I see him coming in to work, check in and start making deliveries. Every weekday! I cannot remember a time when he was not at work making the pizza shop a success.

Any of us might understandabally look at his vehicle, his clothing or the way he spends his time waiting (smoking a cigarette) and make a qualitative judgement about his relative value, being likely low. And we would all be dead wrong. The pizza place depends on this delivery guy. Most of their business is delivery and without his dependability, they would struggle, mightily.

Making a great pizza that people want to buy is what the pizza shop does. The delivery guy completes the cycle. It really does not matter how good the pizza is unless the delivery guy makes his delivery. The role he plays is as important as any other role in the business. He also picks up some of the payments.

You may not feel that what you are doing is important but the pizza delivery guy would disagree. He sees his role as mission-critical and you should see your role the same way. Overall, in the great scheme of things, what you do may not make or break the business. But you would not be there if what you are responsible for is not responsibly important. Visualize your role as big and getting bigger. This mind-set will subconsciously move you in a direction of greater responsibility. And greater responsibility starts with being as dependable as the pizza delivery guy!