Tuesday, April 12, 2011

What do I get for my Money?

What do clients get for their money? This is a great question that you should objectively ask yourself and really consider the ramifications of the complete answer.

Clients do not buy just products or services when they make a buying decision. Client's buy the entire package especially the working results of every employee. Simply put; the money that client's invest in your offerings serve as the primary revenue stream that makes your company viable on the financial statements. Therefore it is critically important that everyone understand that the client's are in reality paying their salary and incentives. The money you get in your paycheck is indirectly the money client's paid to the accounting office!

Therefore a good employee, preforming well (at or above expectations) is a benefit to every employee in the organization and by doing so they are making the client's money worth the investment. Conversely a bad employee, performing badly (below expectations) is costing not only the client but also costing the good employees. There is no escaping this fact. Clients pay for good performance as well as bad performance.

Make sure you are a productive member and that your efforts are making the client's money go as far as it possibly can within your organization.

No comments:

Post a Comment